Published: February 19, 2016, 7:00 pm
Consumer relations have come a long way over the past few decades. As tech and entrepreneurship become increasingly mainstream, expectations of companies have changed. People want more.
They’re generally justified in their mindset, too. After all, we live in a world in which the average consumer has virtually unlimited access to information, reviews, and alternatives.
It’s up to companies to offer a good product, but not just for the sake of market competition. They have a philanthropic obligation to their customers and their competition alike.
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